Privacy Policy

Prime Integrity Surplus Group

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Prime Integrity Surplus Group ("we," "us," or "our") does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services.

All text messaging originator opt-in data is kept strictly confidential.

Overview

This privacy notice describes how and why we may collect, store, use, and/or share ("process") your information when you use our services ("Services"), including when you:

  • Visit our website
  • Contact us via phone, email, or SMS
  • Engage with us for business, sales, or support

Questions or concerns?
Contact us at: [email protected] or +1 561-880-1933

Summary of Key Points

  • We do not process sensitive personal information
  • We do not receive data from third parties
  • We do not sell or share personal data
  • SMS opt-in data is never shared under any circumstances
  • Your information is used only to provide and improve our services

1. Information We Collect

Personal Information

We may collect:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment details (when applicable)
  • Communication consent records (SMS/email opt-ins)

Non-Personal Information

  • IP address
  • Device and browser information
  • Website usage data
  • Cookies and tracking technologies

Customer Communication Data

  • Inquiry records
  • Appointment details
  • Service history and feedback

2. How We Use Your Information

We use your information to:

  • Provide and manage our services
  • Process transactions
  • Respond to inquiries and support requests
  • Send service-related updates
  • Improve user experience
  • Ensure security and prevent fraud
  • Comply with legal obligations

3. SMS Messaging & Compliance

Opt-In Consent

  • Messages are sent only with your explicit consent
  • We maintain timestamped opt-in records
  • We comply with all applicable laws

Opt-Out

  • Reply "STOP" at any time to unsubscribe
  • You will receive confirmation
  • Requests are processed within 24 hours

Message Details

  • Message frequency varies
  • Content is service-related only unless you consent to marketing

Help: Reply "HELP" or contact us at [email protected]
Carrier Disclaimer: Standard message/data rates may apply. Carriers are not responsible for delayed or undelivered messages.

4. SMS Data Protection

We strictly protect your SMS data:

  • No mobile information is shared with third parties for marketing
  • Data may only be shared with subcontractors for service support
  • Opt-in consent data is never shared externally

5. Cookies & Tracking

We may use cookies and similar technologies to:

  • Enhance website functionality
  • Analyze usage
  • Improve services

You may disable cookies in your browser settings.

6. Data Retention

We retain personal data only as long as necessary to:

  • Provide services
  • Meet legal obligations
  • Resolve disputes

Data is securely deleted or anonymized when no longer needed.

7. Data Security

We implement appropriate safeguards to protect your data. However, no system is 100% secure, and use of our services is at your own risk.

8. Your Privacy Rights

You may:

  • Access your data
  • Request corrections
  • Request deletion
  • Withdraw consent
  • Opt out of communications

To exercise your rights, contact us at: [email protected]

9. United States Privacy Rights

Residents of certain U.S. states (e.g., California, Colorado, Virginia, Connecticut) may have additional rights, including:

  • Access to collected data
  • Request deletion
  • Opt-out of data processing
  • Non-discrimination for exercising rights

Requests can be made via email.

10. Contact Us

If you have any questions about this Privacy Policy or your data, contact:

Prime Integrity Surplus Group

Email: [email protected]

Phone: +1 561-880-1933

CONSENT
By using our services, you agree to this Privacy Policy.